Direct Selling News recently ran a special section on which direct selling companies are the best to work for (Direct Selling News, April, 2016). The top companies included Jamberry, Jeunesse, LegalShield, Nu Skin, Team National, USANA and Zurvita. This is a popular topic in both the professional/company consulting world and in academia. The hot words seem to be “employee engagement.” The question for all companies is “How do you recruit and keep talented and dedicated people?”
Satisfaction at work has a long history. The whole notion of a need for human resource departments came out of the 1940s and 1950s with work by theorists such as Maslow and Herzberg. The need for job satisfaction was based on the idea of relieving stress and avoiding boredom. Most people worked in factories in the 1950s. Providing a safe environment and providing ways around boredom (you can only stuff beans into a can for so long) were the key needs.
Today, four-fifths of people work in the service industry. Manufacturing jobs have moved abroad. The nature of work changed. Some have suggested that the new millennial employees have changed. Either way, the business gurus and academics now consider the company challenge to be employee engagement.