ProxyComm Advanced Communication Services Is Not A MLM Distributor Friendly Company

ProxyComm aka ProxyComm Advanced Communication Services, LLC is not a MLM wireless company, that is distributor friendly, and may very well be operating as an MLM pyramid.

After receiving several emails and reading comments here at MLM Help Desk, we decided to review the company again.

We did not post earlier this year, because the company was very open and straightforward (or at least seemed to be), stating because of $1 million dollars in fraud charges on their VIOP wireless services, they were suspending commission payments and forming a new company.

They also stated ALL commissions owed would be paid. However, evidence seems to point to the fact this did not happen, and in the month of October they missed more commission payments.

John Peterson

I have personally reached out to the Co-Founder and CEO, John Peterson for some answers, before I come right out and state they are a MLM Scam.

However, I will say based on their current “Legal Document” which is a part of the ProxyComm distributor agreement, ProxyComm is not a MLM distributor friendly company, and does not meet the standards published by the Distributors Rights Associate.

There of questions I have to ask Mr. Peterson, and I have given him until Monday December 7, 2009 to respond to my phone message.

If I have not heard form him by then, I will be left with no choice but to publish all of our findings, and go on the premise ProxyComm fully understand what they are doing, and are purposely refusing to pay their distributors their rightfully earned commissions.

Living An Epic Adventure,

Troy Dooly

Spread The News!

40 thoughts on “ProxyComm Advanced Communication Services Is Not A MLM Distributor Friendly Company”

  1. First I want to Thank Troy for this forum and for all he does in his investigations to find the truth.

    I am also glad to see so many distributors willing to come forward with their posts and those with kind words, very much appreciated.

    I really wanted to refrain from going back and forth here with posts (although I have been reading!) but it is necessary at this time.

    As you know John Peterson made it known on this forum 6 or 7 days ago that Proxycomm was Shutting Down, they then made an
    Announcement in the Back Office the following Day. The announcement is as follows:

    "IMPORTANT PROXYCOMM ANNOUNCEMENT COMING NEXT WEEK REGARDING THE DISSOLVEMENT OF PROXYCOMM DUE TO EXCESSIVE CONSUMER FRAUD.

    THE COMPANY WILL BE TERMINATING ITS MLM PROGRAM AND CONSUMERS WILL NOT LOSE THEIR SERVICE AND ARE ENCOURAGED TO CANCEL BEFORE RENEWALS IF THEY NO LONGER WANT THE SERVICE."

    (This is in the back office but you do not need to login to see it, simply go to the distributor login page and then click the home tab at the top)

    Upon reading this I immediately emailed my previous team as the service/autoship is required to be a distributor with Proxycomm and to earn commissions. However, several distributors emailed me letting me know they could not log in. ( I was not aware of that as I had been deleted and locked out a few weeks ago) They assumed since that was the case they were cancelled and no autoships would come out. I explained to keep an eye on their banking accounts.

    Now it is coming to my attention that not only have distributors been locked out of accessing their back office (the only way to cancel their autoships), the autoships are continuing to go through.

    So it appears Proxycomm blocked distributors out from getting into their accounts to cancel and continues to charge them, unethical and illegal in my opinion, and what appears to be a desperate attempt to still continue to draw money out of the distributors.

    I have sent information to my group after some great advice, to contact the AG in Georgia, their banks, the company that is handling the autoships for Proxycomm, even this forum. I firmly believe that everyone eventually gets their due and I hope for the distributors of Proxycomm they get theirs sooner rather than later for all they've been through.

    I also have to make note that John is totally wrong on his assumption of telecom and low end distributors, it's ashame he feels that way and doesn't know the caliber of people involved with Proxycomm. This company had highly professional distributors, professional networkers, telecom professionals, brick and mortar business owners, realtors, contractors, home business mothers, some who this was their first network marketing opportunity and were excited and full of dreams, and more… all of whom I knew were professional, ethical, and smart. It was a pleasure to be associated with all of them, and I wish I could say the same for my association with this company.
    .

    — Rhonda Wagner

  2. Hi Jerry I am reading you post and that is 100% the same thing that happen to me. I love the service that is why i signed up and then they made all these changes just after i signed up i didnt pay it no mind because I know the SERVICE was so needed in the world of business online and offline but when they took my number away with no warning no email no alert that was wrong. And the number they gave me with out me even asking belong to another active proxycom rep that was still paying for her #.

    That is when I stopped marketing there service how are you going to disconnect my # the main power source of the business and give me a # from another rep still using there number that is crazy. The crazy thing is I would have never joined the company if I knew there was another company marketing the same service that i liked for less and many more features and have been around since 2006 they dont have a business opp and I dont really care about that I wanted the service. I have been using the service for two months and love it http://budurl.com/better2in1

    Kerry
    Semper Fi

  3. Wow RealityChick54…I missed that comment!!! You are right, what a horrible thing to say about good, decent reps. I have 23 years in this industry, most in nutrition, but twice, and currently, in telecom. I have been on the internet 10 years and you can google my name and will not find one negative comment. What the heck does an mlm being telecom have to do with the ethics of the reps?

    Jim

  4. Final Note:
    A distributor’s hope springs eternal. While dealing with ProxyComm, however, my personal visions of hope, along with those of others, were soon overshadowed. The little voice that so often guides us, began warning: “Something is not right. Watch your step. Curve ahead.” As we all await the next chapter in this continuing tragedy, I fear we will find that our faith was misplaced and our distributor rights have been soundly trampled. I anticipate your receipt, Troy, of a full explanation from a responsible ProxyComm representative. Perhaps the outcome will be better than it had previously appeared. Perhaps ProxyComm can rise above, do the right thing and not leave behind a besmirched legacy that would find them historically labeled as the Jim Jones of MLM. Blessings!

  5. Leaders like the Shaws, Rhonda Wagner and eventually, Mel, and numerous others, shouldered a tremendous burden, as they struggled to work within this type of environment. They were put in an unenviable position as they tried to boost morale, train, increase distributorships and believe in what they had been told. They called on God, friends and family alike, but mostly relied on their own inner strength and belief system. Fortunately, they prevailed often, which is why it is so unfortunate that they have been singled out. Whatever they earned was not enough, in my opinion, for the personal turmoil and stress that ensued. To know, as I do, that they have all stepped up to the plate, whenever ProxyComm beckoned, only to be so callously thrown out with the bath water, just makes everyone’s desire for justice even more sweet, should it be realized.

  6. The leaders’ names that Mr. Peterson so uncaringly and disgracefully listed have been exemplary. I worked with them, often daily. They are the epitome of the term, ‘leadership’ and would be welcomed by any company. They literally were the spit that held this company together when it was in tatters and flapping in the wind. They were the Generals Petraeus, Patton, and McKeirnon; the Rambo’s, the Dr. Phil's and the empathetic Oprah’s with a psychological counseling couch on hand – via phone or in-person. Only their demonstrated commitment and ongoing support and counseling allowed ProxyComm to last as long as it has; this again, in my humble, but privileged opinion.

  7. Continued:

    Service and refund requests were also, in my opinion, a ‘best effort’ fiasco. Often, tickets to customer service were left to sit. Others would receive answers so sketchy that leaders and /or helpful distributors were embarrassed to take it back to someone in their own downline that they had tried to help. It is with interest that I see how the ‘environment of retribution’ scenarios I have shared are further supported by the ‘wrongful termination’ comments posted by Angered Distributor and Reginald. I see more have been added, since then, as well.

  8. C
    9. I can vouch for the references to retribution mentioned on this site by others. It became apparent that once distributors would voice or submit concerns over service problems, inoperable numbers, or God forbid, request a refund, that, after utilizing the normal channels, utilizing their team leaders, top-tier leaders and sending requests directly to corporate, they were left to either quit or ‘grin and bear it.’ Ultimately, the ignored requests via customer service spiraled into increased levels of frustration, so that distributors had to give up on obtaining assistance from that ‘avenue’ of support. Lower-tiered leaders were rendered virtually ineffective the majority of the time when they attempted to follow-up, often escalating to the top-tier leaders for help. Occasionally, a distributor situation would be resolved, do not misunderstand, but it was by no means the norm. Most resolution required top-tier oversight. As mentioned by another distributor to this post, customer service in the beginning, with the assistance of the top leaders, including Ms. Wagner, and others, was effective. When that was changed, it quickly went to ‘hell in a hand basket.'

  9. Continued:

    8. Reference to comments posted by ProxyComm advisor: “Telecom attracts a different caliber of person…,” “brings you a lot of low end distributors…,” and finally, “The low end brings fraud.”

    Is this an indication of how the ProxyComm distributors are/were regarded? Or, should I say, disregarded?

  10. Continued…,

    6. Reference Mr. Peterson's third paragraph: If the plan is to initiate the “dissolvement of ProxyComm,” early next week, as the ProxyComm ACS ‘advisor’ states, why have I just personally been informed from a distributor in my previous downline of a recent debit from their account? Does this mean money is being withdrawn at this late date from other distributor accounts, as well? See latest forwarded correspondence, below. Notice the date. Just four days ago!

    From: AutoShipService@MultiSoft.com
    To: XXXXXXXXXX (Blanked for their privacy)
    Sent: Fri, Dec 4, 2009
    Subject: AutoSHIP transaction approved.
    Dear XXXXX, (Blanked for their privacy)

    Your recurring AutoSHIP transaction for order number XXX has been approved.

    Thank you,

    Customer Service
    ProxyComm.com
    info@proxycomm.com

    To Be Continued…,

  11. Continued:

    4. Third paragraph – last sentence: “We stopped collecting signups some time ago.” Oh, really? Could ProxyComm PLEASE be more specific, as to when that occurred? Provide the exact date, perhaps? Comments in 'Mel’s' post seem to support the contrary: “In fact, the week that we left the company, our organization had signed up 3 new distributors…,”

    5. Third paragraph: If they stopped collecting sign-ups, when exactly was that notification sent out to the distributors? Answer: Never. It has probably occurred now, after-the-fact, to cover the old gluteus maximus! The last advisement of any kind posted to the distributors’ replicated site, at http://www.GoProxyComm.com, prior to the http://www.mlmhelpdesk.com inquiry, was on October 14th or 16th, I believe. This appears to again confirm ProxyComm’s problems in even caring to effectively communicate major changes with its distributors. Why were the ProxyComm distributors and leaders left to wonder, and, even worse, as in this case, remain clueless of the pending plan to again potentially impact their livelihoods?

    To Be Continued…,

  12. Continued:

    1. I, too, find it interesting that in Mr. Peterson’s first paragraph, he quickly moves to apparently avoid responsibility, citing his current involvement as, ‘advisor.’ However, throughout the remainder of his post, he consistently utilizes the term, ‘We.’ Hmmm…,

    2. One or two of the earlier posts wondered if there is a familial relationship. I can answer that: Yes. Austin Peterson is John Peterson’s brother. Watch out for the wheels of that bus, Austin!.

    3. Third paragraph: “We are not a scam, have never been, and will be making an announcement early next week about the dissolvement of ProxyComm.” “Methinks he doth protest added to this site and to your personal email, this illustrates the haphazard communication offered up by ProxyComm ACS and its predecessor, ProxyComm. Perhaps the initial intentions were good. Unfortunately, the results were not, and should be found under, “How not to manage and care for your distributor team.” It is a shame that I, and thousands of ProxyComm distributors, were forced to rely on this shoddy form of communication.

    Continued…,

  13. Troy,

    As a former ProxyComm distributor, I have had the unfortunate opportunity of witnessing a number of troubling events and activities from within. Thankfully, it is time for us all to exhale. I, and many others, as you have begun to witness, are only too happy to elaborate. I personally appreciate and respect the position you hold, as well as the hope it affords distributors worldwide and especially those now dealing with the dissolution of the two ProxyComms. I will post my personal experiences below and forward supporting, in-depth documentation to you via certified mail to further assist you in your endeavors with the hope that it also assists all ProxyComm distributors involved.

    To Be Continued due to space limitations….,

  14. This is precisely why having a great "idea" for a company means absolutely nothing! All the EDT's, Global Verge's, and now ProxyComm have showed us is that you need to have INFRASTRUCTURE in place BEFORE you launch an MLM company.

  15. Here has been my experience. I loved the Proxycomm service. I've had it for several months. Because I liked it so much with no challenges with the service I decided to get excited and start marketing it in early July. I personally signed up over 20 distributors from my efforts and an additional 8 signed up from my downline within 4 weeks (early Aug.). I believe that was nearly 10% of all the new distributors in the entire company. I knew a little of the abuse they were experiencing but not a lot. I just knew it was a service that could benefit many people. I knew there was a hold on commissions and a wait period but thought I would eventually be paid for my efforts. WRONG! Instead they closed the company and started the Proxycomm ACS. All commissions were lost!

    I was fortunate and transitioned 18 of the original 28 into Proxycomm ACS. I received an e-mail on Nov. 12th that my first check would be sent on the 13th. Here is the e-mail received:

    Austin Peterson <austinamp@hotmail.com>
    To: undisclosed-recipients

    Hello ProxyComm Distributor,

    Congratulations on your earned commissions for week 43! We will be mailing your payment to the address we have on file for you tomorrow 9/13/2009. Please allow 3 to 5 business days to recieve your payment.

    Sincerely,
    Austin Peterson
    CEO

    I'm still waiting.

    I still love the service and wanted to keep it but was not going to market it as beforee because of the way they handled their business. If they ever started "taking care of business" I would start marketing it again.

    On Dec. 2nd Proxycomm ACS debited my credit card and I received an e-mail with the confirmation. Here is the confirmation e-mail:

    AutoShipService@MultiSoft.com" <AutoShipService@MultiSoft.com>
    To: hennerj@yahoo.com
    Dear Jerry Hennerberg,

    Your recurring AutoSHIP transaction for order number 448 has been approved.

    Thank you,

    Customer Service
    ProxyComm.com
    info@proxycomm.com

    On Dec. 4th at 6:00 p.m. my Proxycomm service was deleted. They took my money and then 2 days later discontinued my service!!!!! So John, you don't think you're scamming distributors??? If you want to call me and enter an argument that you can not win my number is 785-337-4034. Oh….. You disconnected my service. My distributor ID # is 200141. You can call me but I'm sure you don't want to do that.

    Reading this site was the FIRST time that there was a statement that they were "Shutting down". Why did you take my money and then disconnect it 2 days later?

    As far as John not being the CEO…… Well, funny thing the CEO Austin Peterson has same last name. I'm certain he is family either a brother, son, or father. You aren't going to tell me John doesn't talk to his family member CEO of the company he was the former CEO about business on a daily basis.

    This is the most unprofessional company I've ever dealt with. There has never been a phone number for me to contact the company even though I was signing up a lot of people. I always had to go to my upline Rhonda Wagner. She is the most professional young lady you can ever be associated with.

    It's too bad. They have a great service.

  16. Eric,

    Thank you for the kind words and for reaching out. Over the years I have been in this great profession, I have found in most cases where a company's founder and CEO blame the distributors, it is in fact the mismanagement of the company which causes the issues. In most cases, it is their lack of understanding of the compensation plan they are using, or the software installed.

    Yet in every case, they are quick to blame the top field leaders.

    Although I am willing to withhold judgment for a few days, the information we have gathered so far, does not show, the distributors are at fault as much as others issues.

    Again thank you for reaching out.

    Living An Epic Adventure,

    Troy

  17. Mel,

    First thank you for feeling the freedom to write from the heart.

    Mel, I am not sure what I can do, but feel free to share offline if you have information or documentation you feel is important. My email has been blazing all weekend.

    Living An Epic Adventure,

    Troy

  18. Hello John,
    I sure hope you plan on paying us these back owed commissions from proxycomm 1 and 2. I think we have waited patiently enough for everything you have put us through. To just end it without an explanation thats why we say its a scam.

  19. ProxyComm ACS Week 43 Payment

    InboxX

    Reply

    |
    Austin Peterson

    show details Nov 12

    Hello ProxyComm Distributor,

    Congratulations on your earned commissions for week 43! We will be mailing your payment to the address we have on file for you tomorrow 9/13/2009. Please allow 3 to 5 business days to recieve your payment.

    Sincerely,
    Austin Peterson
    CEO
    Reply

    Forward

    Reply

    |
    Eric Prince
    to Austin

    show details Nov 22

    Hello Austin,

    This is Eric Prince Dist # 200031 today is 11-22-09 and I still have not received my commission check from week 43 can you advise me. Also I didnt receive an email about my wk 44 commission on how you would be sending payment. Please let me know asap.
    Thanks,
    Eric

  20. ProxyComm week 38 pay

    InboxX

    Reply

    |
    Austin Peterson
    to me

    show details Oct 13

    Hello Eric,

    Of the 9 faxes that were missing on your weaker leg for week 38, 4 more were sent in. You will be paid an additional $50 on Friday for those faxes.

    The ones that were not sent in are: 200119,200122, 200123, 200127, 200140

    Sincerely,
    Austin Peterson
    CEO

    Reply

    Forward

    Reply

    |
    Eric Prince
    to Austin

    show details Oct 22

    Hey Austin,
    Thank you for looking into this. I checked and I was never paid for these on that fri. so can you please check on that for me. Also since we arent having people fax their info can I get paid on these now?

    – Show quoted text –
    On Tue, Oct 13, 2009 at 11:42 AM, Austin Peterson <austinamp@hotmail.com> wrote:

    Hello Eric,

    Of the 9 faxes that were missing on your weaker leg for week 38, 4 more were sent in. You will be paid an additional $50 on Friday for those faxes.

    The ones that were not sent in are: 200119,200122, 200123, 200127, 200140

    Sincerely,
    Austin Peterson
    CEO


    Eric Prince

  21. John,

    I am absolutely appalled at the lack of decency you have displayed with this company. You are a liar and a thief – you lied by having Austin inform distributors that checks were in the mail, when clearly they were not, and you are a thief because you have taken money that distributors earned – fair and square, failing to pay what has been earned.

    It is unconscionable that you have run your own business in the ground in this manner. For me, I can say that I can lay my head down on my pillow at night and know that I came into this company with my integrity intact and I leave in the same manner. The over $800.00 you failed to pay me in ProxyComm and the over $400.00 you failed to pay me in ProxyComm ACS will cause me to lose no sleep. My blessings come from above and I have always been taken care of by my most gracious provider, my Lord and Savior, Jesus Christ, so I am at peace.

    However, I urge YOU to take stock of your indecency and do the right thing in your future business endeavors. If you are in over your head, which I suspect you are, you need to be a man and express that to those who misplaced faith in you and this company. Most would have a level of understanding for that, but few can understand a man who is so arrogant and cowardly in that he refuses to communicate with those who deserve communication, and appears unwilling to listen to sound advice from distributors who have a stake in this business. Be a man, not a coward, and face those that you have treated in this most inappropriate and selfish manner.

    If you are unable to pay, due to your own poor business decisions, just say so and then try to learn from this unfortunate experience and remember that, as the old saying goes, "What goes around, comes around". I have found that when you treat people with kindness, respect, and dignity, you can expect the same. The opposite is also true and while I have no intention of seeking retribution, somewhere in your life, if you continue on this pathway, someone most certainly will. I wish you well in your future endeavors and trust that you will find a way to put both your personal and business affairs in order.

    Sincerely,
    Mel Linker

  22. Dear Troy,

    Thank you so much for looking in to this company. Below, you will find a memo I sent to John, via ProxyComm Technical Support, for which I paid a monthly fee. To date I have received no answer to my message. Before moving on to my memo, however, I would like to make some additional comments:

    1. It is despicable that John decided to name Bea and Calvin Shaw, as well as Rhonda Wagner, in his message to you. My husband, Ben and I came into this business about the time all the alleged charge backs were occurring in ProxyComm and our up line suddenly disappeared from the ProxyComm scene. I reached out by email and phone to Bea and Calvin Shaw and even though we were not in their down line they began to offer support to us. Bea and Calvin had absolutely nothing to gain from helping us, at the time, yet they did so with graciousness. Bea, Calvin, and Rhonda have always displayed professionalism and a desire to see ProxyComm and ProxyComm ACS succeed. In fact, the only training I ever received, since joining ProxyComm has been as a direct result of the efforts of Bea and Calvin Shaw and the people working with them, including Rhonda. I have found all three of them, as well as the other leaders in Bea and Calvin's organization, to be of the highest caliber of integrity. To have John insinuate otherwise is totally offensive.

    2. When Bea and Calvin left the company they did so in a quiet manner, and the email they sent out to their organization was nothing but professional. I had already sent a similar email out to my organization, because, I could not, in all good conscience, continue to build this company when two weeks of commissions were, once again, not paid. I even went so far as to suggest if distributors were only in the business for the extra phone number, and were not concerned about commission, they should certainly make their own decision about staying in. In fact, the week that we left the company, our organization had signed up 3 new distributors, with me personally sponsoring one of the three, so we were working this business up to the point that an email was sent out, from Austin Peterson, stating that commission checks were being mailed out, when in fact, they were not mailed out.

    3. The Distributor Fee was originally waived for those moving over from ProxyComm to ProxyComm ACS. Then, the distributor fee was raised to $50.00 and was to be taken out in weekly increments of $4.17….then one of the distributors found out that the entire amount was being taken out upon sign up. There was absolutely no notification of this in the back office. When inquiry was made about those that had signed up when the weekly increment was in place, as to whether or not that weekly amount would continue for the year, we were told that it would, and only new sign ups would be charged the full amount up front. However, the following month, without notification, the entire amount was taken out of people's credit and debit accounts.

    4. I am deeply concerned about my personal information this company has possession of, as well as the personal information of the 70 distributors in my organization. ProxyComm has not demonstrated professionalism on any level, starting with their failure to conduct an acceptable audit on ProxyComm, when all the alleged fraudulent activity was occuring, and I wholeheartedly concur with Rhonda, in that commissions that were due in ProxyComm were not paid. I know, for a fact, that no one in my organization charged back in ProxyComm, so we should have been paid the full amount owed to us, which was in the neighborhood of $800.00. We were never given any further information about the audit at all. What was the upshot of the audit? No distributor, that I am aware of, knows. Further, I concur with Rhonda, that even though I was designated a leader in ProxyComm ACS, John's post is the first time I am hearing of any alleged fraudulent activity in ProxyComm ACS. Is there really fraud? No distributor, that I am aware of, knows. John, as has already been said, if this is the case, then file the appropriate lawsuit.

    Now, on to my unanswered letter:

  23. Hello Troy,
    First of all I would like to thank you for having this site for us distributors because if it werent for this we would not know anything at this point about proxycomm. Thank you for all of your help this is obviously what it took to get a response, because if Austin is the CEO he surely doesn't care either because I have emailed him several times and he will not email me back I know he is receiving them because I sent them through Icontact with tracking he has looked @ every single one of them. I dont see how these people sleep @ night. I am writing this post to help you understand this is not the distributors faults this is definatly corporate, not having a clue how to run a successful business, and a cash flow problem. This company you dont know from week to week what has changed pay plan, how long before they will pay, will you get paid from back owed commissions, etc the list goes on and on sorry to ramble. I am going to post some emails they sent here lately about commissions I am tired of going to the mail box to look and still not have my commission check like the have said they sent.

  24. I noticed in reading the previous post that nobody mentioned the fact that in MLM 2, a distributor has to pay an extra fee in order to have access to customer service, or support. That's right, in order to tell Proxycomm that they screwed up on something you have to pay for the privilege. And yes they messed up a lot. I became a distributor with Proxycomm in January 2008.

    Initially the customer service was run by a couple of really dedicate people, but that was short lived. After they were removed from that position, customer service went down hill like a meteor. I had repeated issues where distributors enrolled and never got their service. I tried for months submitting tickets trying to get restitution for them. I am doubtful if any of them ever got a refund. The only reason I stuck around this long was because I didn't think I'd have a chance in getting them taken care of if I was no longer in the company. And there were so many great expectations with MLM 2.

    Finally on November 9th, after sending an email directly to John Peterson complaining about the lack of effort to provide service to 2 new distributors my email was returned with utter disregard for any of the people who had paid for service and never got it. Just as John Peterson has done in his post, he pointed the finger the other way. In his reply to me he in turn canceled my distributorship because I spoke out for the people again. My phone number has been disconnected and website was cut off as well.

    Today, December 6 2009 I was charged again for service. I have no phone number, but my website has been reactivated. For what?

    I ask you this question, WHO'S COMMITTING THE FRAUD?

    ASA

  25. Calvin,

    Thank you for reaching out here at MLM Help Desk, and welcome to our community.

    I agree judgment should be withheld until we can hear from John directly on his intent of the words he wrote.

    However, when a founder and CEO is launching a new company while withholding commissions rightly earned by distributors in another company, it does raise read flags, and plenty of questions.

    I'll keep you posted if I hear anything.

    Living An Epic Adventure,

    Troy

  26. Troy, Calvin Shaw
    We concur with Rhonda's comments in her posting.
    I'm not sure why we were pointed out with the comment,

    "Many of our distributors including our "Leaders" such as Rhonda Wagner, Calvin and Bea Shaw and others have made tens of thousands of dollars off of fraudulent activity."

    It may give the impression that somehow when others were not getting compensated that the leaders were, simply put that did not occur. The potential of the company and the type of money that could have been made was great however never realized.

    I am sure I am mis-interpreting John's post as well, we also had nothing to do with fraudulent activity of any kind, and the majority of our team if not all were also upstanding and very professional.
    As leaders we all worked hard day to day to help promote what we all felt was a great opportunity.

    However we were not responsible for the issues and items you are refferring to in your post.

    Calvin Shaw

  27. You know, I have been in MLM for almost 23 years, and in that time, I have developed a pretty good intuition for who is shooting straight and who is dancing. My gut goes with Rhonda here. Reading her post, something just tells me she is telling the truth.

    Time will tell, but my bet says some good reps are getting the short end of the stick.

    Jim

  28. Rhonda,

    I want to thank you for coming forward and sharing this post. As we all know there is always more to the downfall of a company than first meets the eye.

    I have read John's post several times and I am still not sure if he was referring to the field or customers or both.

    I hate to see this happen, especially at this time of the year, and knowing any commissions owed should be paid. If the work has been done to grow a company, then the commissions should be paid.

    Let's see where this goes. I do know at least one good MLM Advocate attorney is watching to see what the facts are.

    Living An Epic Adventure,

    Troy

  29. Rhonda Wagner here and after reading the post from John, it was good to finally know what was happening with Proxycomm. However, I must say as for fraudulent activity, this is the first I've heard of this in any aspect with the 2nd go around of the company.

    I am sure I am mis-interpreting John's post, but I had nothing to do with fraudulent activity of any kind, and the majority of my team if not all were upstanding and very professional to say the least and believed in this company and worked hard and ethically, and I know John realizes that. After working closely with Calvin and Bea Shaw as John did, I know they wouldn't have anything to do with anything fraudulent of any kind either.

    As far as the fraud in the first company, my understanding is that this was with a large Nigerian group, and they were not on my team, and I am not sure what type of fraud it was, my assumption was it was people who were calling internationally frequently and then had their service suspended because of that and issued chargebacks when they didn't get requested refund, again this is just what I thought it was about. Again, this was just my opinion and thought on that, as it wasn't really gone into detail other than the fact that the chargebacks caused an audit on the commissions (as the software couldn't backtrack it out) and they would be paid when the audit was completed, which never happened. And while I don't agree with it, I was told that many distributors when they didn't receive commissions started charging back as well wanting their monies back, basically a domino effect began when commissions stopped flowing… this was in the first company.

    This time around, again no posts, no leader calls, no emails, no personal calls, nothing in any way shape or form suggested that the company was experiencing fraud again in Proxycomm ACS (2) ,or why suddenly commissions were not being paid. If that were the case, they could have just sent out an email or posted it in the back office and saved people alot of frustration and speculations. What type of fraud, I am not sure. People getting service and not wanting it and trying to cancel or get a refund and then issuing a chargeback to get their money back, I am not sure if that is what is happening again and if that is what John means by fraud. But if that is the case, there has to be a reason that it is happening, since many other telecom mlm's exist and I don 't know if they have such a rampant problem in that area?

    Now with them shutting down Proxycomm ACS, which I am not surprised but it is ashame as I know everyone worked hard. However, I have a few distributors emailing me that have had their autoships charged within the past few days but their numbers are disconnected, others having delays on Proxycomm's end on the ability to port their numbers. I hope these are just a few isolated case.

    As far as back commissions from 1 in the audit that were never received, as well as the last few weeks in Proxycomm 2 that were never received, if they can live with it, than I can as well and I wish everyone a Very Happy Holiday.

    — Rhonda Wagner

  30. Troy you are right please confirm the story if that is really him posting that message. I you saw from the info sent to you the CEO or Acting CEO is Austin and john step back to be like a rep promoting http://www.inum.net/blog/tag/veep/

    John Peterson, CEO of Veep Mobile, is a difficult man to get hold of. Now I understand why. The people at Veep have been busy developing their new mobile service centered around the iNum +883 initiative: a service that promises to be very successful.

    hmmmm something is really fishy

    Kerry
    Semper Fi

  31. John, (if this is really John),

    I say that not out of disrespect, but because an email address was not left. to offline validation. The I.P. Address does go to Alpharetta. GA., so we will go on the assumption this comment was left by John Peterson.

    John, thank you for taking time to comment. However, I did leave my number, and my number is on this site along with my email, so you could have made contact. And, you know this is not the first time I have mentioned ProxyComm issues and given the company time to correct them.

    Knowing we were keeping an eye on things you could have reached out to keep us informed.

    I did reach out before I made any post. However, with the amount of emails and phone calls we have received asking us to at least check out the issues, I decided to go public with the fact we had reached out and were looking into things.

    John, thank you for letting folks know publicly you are closing down the company. That in and of itself will help some folks get on with their lives. However, it does hurt those who have done things right. It does not take the pain out of the fact others believed and put their heart and soul into building both companies.

    But… As I wrote, you guys were very clear in your legal documentation what people could expect if their was fraud, that in and of itself may protect you and the company from a class action lawsuit.

    John, I do find your statement of not being involved at CEO or day to day operations interesting, since according to the website (http://proxycomm.com/company.html) you are still listed as Co-CEO.

    By the way, I had your picture on the site, out of respect, not for any other reason. It is by the paragraph where I make it clear I did reach out. Since the company is not taking calls, and has an automated answer machine answering, I had no way of talking live unless you called me back.

    However, that aside let's take a look at a few things you wrote.

    1. What assessment was I wrong on? Based on what you wrote you agreed with my assessment. I was very clear, ProxyComm was not a standard MLM, and is not Distributor friendly.

    2. I did not say ProxyComm was a scam. I did say if no one got back with me, then we would assume ProxyComm was an MLM Scam. Since you have stepped up, I will gladly take your call, so you can give me a little more facts.

    3. I did make it clear, I am concerned with Fraud of any kind, since you and the team seem to have a solid and deep background in technical security issues.

    4. I do disagree with your belief Telecommunication and MLM presents a higher amount of financial risk. Several telecommunication companies have worked inside of the MLM profession for years, and done it successfully. In the case of ProxyComm, I think the compensation plan model you chose to use, was more the issue, than MLM itself. You chose a straight binary, not a hybrid compensation plan.

    5. From what I have read, your platform is solid, and with that said, I may be able to direct you to a couple of companies who could use your platform to further their telecommunication offering.

    6. I do remember reading corporate emails validating your statement on making it clear about fraud with the new launch. And I applaud ProxtComm for relaunching and trying to make it work.

    7. Again, let me be very clear, I did reach out John before posting anything. However, with no response from anyone who may be in charge. Not even a "we got your message, John is not the person you need to talk with…" I was left with only one option left… Go public and hope I got a call.

    John, my intent is to get the facts and make sure the legit distributors get the straight scoop. If people at the top are the ones who made tens of thousands off of fraud, then I hope, you will take your documentation to the appropriate authorities and set an example be filing fraud charges. This move alone will show the rest of your distributors and the MLM profession, you really did have a long term plan, and are willing to stand for what is right.

    However, with all due respect, I have heard this dog and pony show from others in the MLM telecommunication niche. They blame fraud by others, then never file charges. If fraud did run rampant in both ProxyComm and ProxyComm ASC then file the charges. I know Georgia doesn't like MLM fraud at all.

    And again, no disrespect intended in my post or now. I would love to talk live and get a full understanding. If fraud can be proven, and it was initiated by distributors sitting at the top of the compensation plan, I will gladly make those names public, and tell the story for all to know. And at least we will protect both distributors and other companies from this type of action from these folks.

    Semper Fi, lets talk first of the week. You can reach me at troydooly@mlmhelpdesk.com to schedule a time or call me direct 850-650-0557.

    Living An Epic Adventure,

    Troy

  32. John, (if this is really John),

    I say that not out of disrespect, but because an email address was not left. to offline validation. The I.P. Address does go to Alpharetta. GA., so we will go on the assumption this comment was left by John Peterson.

    John, thank you for taking time to comment. However, I did leave my number, and my number is on this site along with my email, so you could have made contact. And, you know this is not the first time I have mentioned ProxyComm issues and given the company time to correct them.

    Knowing we were keeping an eye on things you could have reached out to keep us informed.

    I did reach out before I made any post. However, with the amount of emails and phone calls we have received asking us to at least check out the issues, I decided to go public with the fact we had reached out and were looking into things.

    John, thank you for letting folks know publicly you are closing down the company. That in and of itself will help some folks get on with their lives. However, it does hurt those who have done things right. It does not take the pain out of the fact others believed and put their heart and soul into building both companies.

    But… As I wrote, you guys were very clear in your legal documentation what people could expect if their was fraud, that in and of itself may protect you and the company from a class action lawsuit.

    John, I do find your statement of not being involved at CEO or day to day operations interesting, since according to the website (

    PROXYCOMM IS SHUTTING DOWN

    Troy and others,

    John Peterson, founder of ProxyComm here (haven't been involved as the CEO or in the day to day operations of ProxyComm for a LONG time, so I'm the wrong person to be trying to contact on this matter. I simply have been sitting on the board of ad visors for a while now).

    I was just informed about this blog post and haven't gotten your voicemail yet due to me being out of pocket. As you indicated, Marines do have a level of respect for each other and out of that mutual respect I will try and give you a phone call sometime next week. But the short of it is, is that there a lot of errors in your assessment of ProxyComm. We have never been a STANDARD MLM company as you have pointed out. We have also been very open in telling people that we are not a standard MLM company and if you are looking for that then this is probably not the opportunity for you. We happen to leverage an MLM type of comp plan. We are a hybrid company, so many of the things that MLMers are use to may not be "standard" for them. We are more MLM + Enterprise than anything.

    We are not a scam, have never been, and will be making an announcement early next week about the disolvement of ProxyComm. If we were a scam we would continue to try and operate a business to take peoples money and not pay commissions. Instead we are closing our financial books, performing an audit and once that is complete we will release any commissions due. But fraud has started to plauge us once again and we are done dealing with it. Its sad that a good business can't grow due to the wrongful doings of many. Go try and signup with ProxyComm you'll notice that you can't buy anything anymore. We stopped collecting signups some time ago.

    We simply have found that Telecomm + MLM introduces a higher level of financial risk than we as a company are willing to take anymore. The thing about Telecom is that it attracts a different caliber of person than selling a bottle of expensive juice for example because of its price point and its offering. Telecom can bring you lots of low end distributors vs. a high end legitimate sales force. The low end brings fraud.

    Many of our distributors including our "Leaders" such as Rhonda Wagner, Calvin and Bea Shaw and others have made tens of thousands of dollars off of fraudulent activity. We've seen it in ProxyComm and we've now started to see it in ProxyComm ACS. The sad part about it is that when we relaunched ProxyComm ACS we made it very clear that if we started to see fraud again that we would shut the company down and we made it a part of our communication and contracts that we would not tolerate fraud. In fact we are a member of http://www.badcustomer.com which helps us report distributors who sign up and chargeback for no reason at all.

    If anyone has been "scamed" on this whole thing it is I, who personally has lost a significant amount of money in trying to help people.

    Troy, although I appreciate and respect your site and what you do to try and help the MLM industry but you should really try and connect with people first before you start blasting MLMs with a one sided view of things. Just my two cents though. What does posting my photo on your website do? Put me on an America's most wanted list? Come on.. There is a better more professional way to report the news, especially when talking about your brethren (USMC – Avionics – MALS-31), although I have no problem with people knowing what I look like. My photo is on our website anyway!

    Sincerely,

    John Peterson

  33. As a former distributor I must say that this was the most poorly managed company I have ever witnessed. A 3rd grader could run a lemonade stand with more competency, The corporate execs always hid behind the scenes and would never openly communicate with it's members.

    This was the most unprofessional, and unqualified group of clowns I have ever seen trying to run a business. And if you spoke up, they would terminate your account which meant you forfeit any owed commission. There has go to be a criminal prosecution somewhere in this mess against these bozo's.

  34. Troy Thank you for this information post and for looking into this company and owners.

    Many distributors were wrongfully terminated for speaking their mind to the company, or telling their downlines the truth of what was going on in reference to the commissions not being paid.

    The company did this without sending out any type of legal documentation, they just simply deleted the distributors position and company replicated website, even though the distributors had paid the annual distributor fees.

    I think they feel this will help them not have to pay the commissions that those distributors rightfully earned. As far as I know they originally didn't have any charge back issues the 2nd time around, they just stopped paying commissions and didn't even have the decency to send an email to the distributors as to why. Several distirbutors with commissions due have emailed the company on where the commission checks that were to be mailed were at without an answer, although per tracking the emails were opened.

  35. Troy thank you so much for this post i sent you a email with details

    please do not sign up for proxycom troy is 200% right

    Semper Fi

  36. This company sucks bottom line. I have friends in it that were wrongfully terminated and haven't been paid. There top rep just recently left too. This one probably won't last too much longer with the way things are looking.

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