How To: Get your Global Verge Refund or dispute the charges correctly. I have received several emails and phones from Global Verge distributors who have requested refunds and have not received them, or have been told the Global Verge legal team is not issuing refunds. This short post should help anyone in this position.
Let me explain what you should and should not do, when contacting Global Verge, your credit card company and/or the Attorney General of your state and the state of Missouri.
1. When contacting Global Verge, DO NOT send an email. With email you have no way of knowing it was delivered. Instead, write a Refund Request letter to Global Verge. Include the dates of the charge, the amount of the charge, and what the charges are for. Make sure you give Global Verge a specific date (10 days) when you expect the refund back into your account or back on your credit card. Make sure you included your Global Verge ID number, and all your contact info. Signed it and send it Certified mail, with Return Receipt Requested.
2. If the ten days come and go, and you do not receive any type of refund and/or response from Global Verge, then it’s time for a second letter. This letter will be addressed to your state Attorney General, your Credit Card company and the Attorney General of the state of Missouri. You will include a copy of the letter and Return Receipt showing Global Verge received your letter. Share all the information you sent to GLobal Verge, and add to this information the fact you have not heard back from Global Verge. If you have left messages and sent emails then add those dates and copies of the emails. Send Certified Mail, Return Receipt Requested.
3. Send, a separate Certified Letter directly to your Credit Card company, disputing the charges from Global Verge. Share all the information you have provided above, and make it very clear the company has not responed to your request.
The above steps should start the process of you getting a refund.
If you waited to request your refund after the cutoff date, you may be out of luck.
Never Give Up,